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Thank you for choosing Basha Jewelry Solution! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy below:
Orders are typically processed within 2-4 business days from the date of purchase.
Customized and personalized items may require additional processing time, and you will be notified accordingly.
Shipping can range from 16 - 20 days depending on the shipping method, distance, and destination.
Once your order is shipped, you will receive a confirmation email with tracking information.
You can use the provided tracking number to monitor the progress of your shipment.
We offer international shipping to select countries. Shipping times and costs will vary based on your location.
Customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
It's essential to provide accurate shipping information. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
In the rare event that your order is lost or damaged during transit, please contact our customer support team within 7 days of receiving the order.
We will work with you to resolve the issue and ensure a satisfactory outcome.
Please refer to our separate Returns and Exchanges policy for information on returning or exchanging items.
Once an order is placed, changes cannot be guaranteed. If you need to make modifications, please contact us as soon as possible, and we will do our best to assist you.
